Customer Experience Representative
3 weeks ago
We are seeking a highly skilled Customer Experience Representative to join our team at Fusion Lifestyle.
Fusion Lifestyle is a registered charity that invests back into the communities we serve.
Our ideal candidate will possess excellent customer service skills and a 'can-do' attitude, ensuring a positive and professional experience for our customers.
The successful candidate will be responsible for:
- Delivering outstanding customer service
- Building strong relationships with customers
- Meeting sales targets and achieving key performance indicators (KPIs)
- Ensuring efficient operation of the front-of-house area
- Managing customer sales and bookings
- Developing new ideas for programming
- Managing customer complaints and escalations
- Processing food and drink orders
What We Offer:
We provide competitive rates of pay, attractive employee benefits, and training and qualifications in leisure activities.
Average salary: £25,000 - £30,000 per year.
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