Customer Experience Representative

3 weeks ago


Loughborough, United Kingdom Fusion Lifestyle Full time

We are seeking a highly skilled Customer Experience Representative to join our team at Fusion Lifestyle.

Fusion Lifestyle is a registered charity that invests back into the communities we serve.

Our ideal candidate will possess excellent customer service skills and a 'can-do' attitude, ensuring a positive and professional experience for our customers.

The successful candidate will be responsible for:

  • Delivering outstanding customer service
  • Building strong relationships with customers
  • Meeting sales targets and achieving key performance indicators (KPIs)
  • Ensuring efficient operation of the front-of-house area
  • Managing customer sales and bookings
  • Developing new ideas for programming
  • Managing customer complaints and escalations
  • Processing food and drink orders

What We Offer:

We provide competitive rates of pay, attractive employee benefits, and training and qualifications in leisure activities.

Average salary: £25,000 - £30,000 per year.



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