Banking Client Support Specialist

4 weeks ago


Exeter, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time
Banking Client Support Specialist

We are seeking a highly organized and detail-oriented Banking Client Support Specialist to join our team at Cathedral Appointments | South West Recruitment.

Key Responsibilities:

  • Act as the primary point of contact for clients, providing exceptional customer service and support.
  • Manage general administration duties, including data entry and record-keeping.
  • Respond to client queries via telephone and email, ensuring timely and accurate resolutions.
  • Collaborate with stakeholders to maintain excellent relationships and resolve client complaints.

Requirements:

  • Professional experience in business services, preferably in banking, financial services, or wealth management.
  • Strong numerical skills and computer literacy.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage competing demands.

Benefits:

  • Hybrid working arrangement, allowing for flexibility and work-life balance.
  • Pension scheme with 5% employer contribution and 5% employee contribution.
  • 25 days' annual leave, plus additional holiday entitlement.
  • Access to a range of employee benefits, including private medical insurance and gym membership.

Please note that we are unable to offer sponsorship for work authorisation for this role. Candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.



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