Membership Growth Specialist
4 weeks ago
Membership Growth Specialist
Archard Talent Limited is seeking a highly motivated Membership Growth Specialist to join their team. As a key member of the team, you will play a pivotal role in driving membership growth and revenue for the organization.
The ideal candidate will have excellent communication skills, be adaptable, and have a strong team player mentality. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, is essential. Experience in an office sales or sales support role is highly desirable.
Key Responsibilities:
- Engage with members to boost retention and satisfaction.
- Ensure members leverage all communication channels to promote their business.
- Respond to inquiries from existing and prospective members.
- Maintain and update the membership database and records.
- Schedule appointments and meetings for the Membership Manager with current and potential members; attend meetings when appropriate.
- Assist in researching and capturing data on prospective members and competitors.
- Collaborate with the team to coordinate and deliver membership activities.
- Regularly attend Member Events.
- Maintain and update the website, including the Membership Directory.
- Handle sales and administration of the company's Members Magazine.
- Provide social media support for membership campaigns.
- Support the delivery of:
- Membership Marketing Plan
- Online and offline content, including video, Magazine, and other materials.
- Media and PR development.
- Help attract new members and promote the organization.
Requirements:
- Ideally worked in an Office Sales or Sales Support role previously
- Have excellent written and verbal communication skills.
- Be adaptable and a strong team player no 2 days will be the same and you will need to support the other team members.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Ability to navigate social media platforms and update websites.
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