Motorrad Customer Support Specialist

1 week ago


Farnborough, Hampshire, United Kingdom Bayerische Motoren Werke Aktiengesellschaft Full time

Bayerische Motoren Werke Aktiengesellschaft, a leading provider of premium vehicles, is seeking a highly skilled individual to join its team as a Motorrad Customer Support Assistant.

The successful candidate will be responsible for supporting the Customer Support team within Motorrad and the Motorrad Network for the UK and Ireland. This includes developing and maintaining Motorrad Riders Equipment and Motorcycle accessory products and offers, as well as servicing/repair and Customer Retention programmes.

Key Responsibilities
  • Develop and implement strategies to improve customer retention and satisfaction.
  • Work closely with the Retailer Network to ensure they are fully engaged with new and existing programmes.
  • Provide forecasting and reporting of Parts and Accessories performance, Service Inclusive reporting.

With a competitive annual salary of £23,700 and a range of benefits, including 27 days holiday per annum and an attractive pension scheme, this is an excellent opportunity to develop your career in the automotive industry.



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