Pub & Grill Manager - Hospitality Expert

2 months ago

Warrington, Warrington, United Kingdom Village Hotels Full time
About Village Hotels

Village Hotels is a dynamic and innovative hospitality company that prides itself on creating lively, modern spaces for guests to work, eat, relax, play, and exercise. Our hotels and leisure clubs are designed to provide an exceptional experience, with a focus on embracing personality, individualism, and fun.

Job Summary

We are seeking a highly motivated and experienced Pub & Grill Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service, driving sales, and ensuring that our standards are faultless.

Key Responsibilities
  • Recruitment and Training: Recruit, train, and motivate a high-performing team to deliver outstanding service to every guest.
  • Operations Management: Ensure that your department is hitting sales targets, operating within GP targets, and maintaining faultless standards.
  • Customer Service: Focus on delivering exceptional customer service, ensuring that every guest has a memorable experience.
  • Team Development: Develop and nurture your team, providing opportunities for growth and development.
  • Business Acumen: Demonstrate a good understanding of F&B business operations, results-driven, and able to deliver brand standards.
What We Offer
  • Complimentary Leisure Club Membership: Enjoy complimentary full leisure club membership for you and a family member or friend, worth £1500 annually.
  • Employee Discounts: Receive discounts on overnight stays at Village Hotels, starting from £35 based on 2 sharing.
  • Food and Drink Discounts: Enjoy 50% discount on food and drink purchased on or off shift at any Village Hotel.
  • Training and Development: Access to an exciting training platform with gamified learning.
  • Well-being and Healthcare Benefits: Enjoy a range of well-being and healthcare benefits.
  • Flexible Working Hours: Enjoy flexible working hours to balance work and personal life.
  • Fun and Supportive Work Environment: Work in a fun, supportive, and inclusive work environment with loads of development opportunities.
Requirements
  • Ownership and Accountability: Demonstrate ownership and accountability for your team and department.
  • Attention to Detail: Focus on the detail without forgetting that our customers are at the heart of our business.
  • Business Acumen: Demonstrate a good understanding of F&B business operations, results-driven, and able to deliver brand standards.
  • Leadership and Motivation: Motivate and develop your team, providing opportunities for growth and development.
  • Passion for Hospitality: Demonstrate a genuine passion for creating memories and delivering incredible hospitality.

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