Assistant Pub Team Member

3 weeks ago


Warrington, Warrington, United Kingdom Village Hotels - Warrington Full time

Unlock Your Potential in a Dynamic Pub and Grill Environment

We are seeking a skilled and enthusiastic Hospitality Professional to join our team at Village Hotel Club. As a key member of our Pub and Grill team, you will play a vital role in delivering exceptional customer experiences and supporting our Manager in leading the team to success.

Key Responsibilities:

  1. Support the Pub and Grill Manager in recruiting, training, and motivating the team to provide outstanding service.
  2. Work collaboratively with the team to ensure seamless service delivery and exceed customer expectations.
  3. Develop and maintain a deep understanding of our brand standards and operations to drive results-driven performance.
  4. Identify opportunities to enhance customer experiences and implement improvements to drive loyalty and retention.

What We Offer:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend.
  • Discounts on overnight stays at Village Hotels, food and drink purchases, and more.
  • Excellent training and development opportunities, including our Rising Stars and Talent Academy programmes.
  • A fun, supportive, and inclusive work environment with regular team events.
  • Flexible working hours and a range of Well-being and Healthcare benefits.

Requirements:

  • A genuine passion for delivering exceptional customer experiences and developing your team.
  • Ability to focus on the detail while maintaining a customer-centric approach.
  • Excellent communication and interpersonal skills, with a strong ability to lead and motivate a team.
  • A good understanding of Food and Beverage business operations and brand standards.

Why Join Us?

At Village Hotel Club, we are dedicated to creating lively, modern spaces for our guests to work, eat, relax, and exercise. We are passionate about embracing individuality and fun, and we believe in developing our team members to unlock their full potential. If you are a motivated and enthusiastic individual who shares our values, we would love to hear from you.


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