Service Delivery Coordinator

4 days ago


Exeter, Devon, United Kingdom Guinness Partnership Full time

We are seeking a highly organized and detail-focused Service Delivery Coordinator to join our team at Guinness Property.

About the Role

This is a full-time position, working 8am-5pm Monday-Thursday and 8am-4pm on Friday. You will be reporting to the Operational Support Manager and be responsible for:

  • Effective planning of regional operative's diaries, working closely with the regional operational team to support the achievement of operational KPIs.
  • Coordinating the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area.
  • Maintaining the scheduling system and providing internal and external customers with timely and accurate information.
  • Liaising with customer service colleagues in relation to appointments and updating of all systems when operatives report issues.
  • Ensuring that all written, electronic, and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales.
  • Working closely with the commercial team in relation to subcontractor's purchase orders and variation orders to ensure continued value for money and commercial procedures are followed.
  • Ensuring compliance with GDPR regulations when processing customer data.
  • Taking appropriate Health and Safety measures to ensure personal safety and the safety of our customers and colleagues.
  • Supporting the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored, and reported.
Essential Requirements
  • Experience of scheduling work.
  • Experience of working in a customer-focused environment.
  • Experience of working within agreed performance targets.
  • Excellent oral and written communications.
  • Proven ability to work methodically, follow agreed procedures, and accurately record data and information.
  • Ability to work in a fast-paced environment and under pressure.
  • Experience of working with databases.
Estimated Salary: £28,000 - £32,000 per annum

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers' homes are safe and maintained to a high standard.



  • Exeter, Devon, United Kingdom Guinness Partnership Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Guinness Property in Exeter. This full-time position offers a great opportunity to work with a leading provider of affordable housing and care services.


  • Exeter, Devon, United Kingdom Guinness Partnership Full time

    Job Opportunity: Service Delivery CoordinatorThe Guinness Partnership is a leading provider of affordable housing and care services in England. As a Service Delivery Coordinator, you will be part of our team that delivers rapid-response housing repairs, maintenance, and improvement services to ensure our customers' homes are safe and maintained to a high...


  • Exeter, Devon, United Kingdom Great Western Railway (GWR) Full time

    About the RoleGWR is seeking a highly skilled Service Delivery Assistant to join our team at the forefront of delivering exceptional customer experiences.This is an exciting opportunity to work in a fast-paced environment, managing the safe and timely arrival/departure of our trains. As a key member of our station team, you will be responsible for ensuring...


  • Exeter, Devon, United Kingdom Konker Recruitment Full time

    Konker Recruitment is seeking a skilled Delivery Coordinator to join its growing team in Exeter. As a key member of the team, you will be responsible for assisting Recruitment Consultants in sourcing suitable candidates, utilizing various tools such as job boards, Konker's database, and LinkedIn. Your role will also involve assessing candidates through...


  • Exeter, Devon, United Kingdom Staffline Branches Full time

    About the RoleWe are seeking a skilled and flexible Delivery Logistics Coordinator to join our team in EX2.This is a full-time position working Monday-Friday from 0830am-1730pm, with every other Saturday from 0830am-1230pm. We can be flexible with working times if you can still commit to a 9-hour day.Key ResponsibilitiesDriving: Deliver car parts to local...


  • Exeter, Devon, United Kingdom Grafton Group plc Full time

    About the RoleWe are seeking a highly skilled Delivery Service Lead to join our team in Croydon. This is an excellent opportunity for a motivated and experienced individual to lead our delivery service and drive business growth.


  • Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleThe Safeguarding Training and Supervision Administrator will provide high-quality administrative support to the Safeguarding Education Specialist and wider safeguarding team. This role is responsible for ensuring the booking, delivery, coordination, recording, and reporting of Trust safeguarding supervision and training.Main...


  • Exeter, Devon, United Kingdom Guinness Partnership Full time

    Job OverviewWe are seeking an Area Planning Specialist to provide a high-quality planning and coordination service for Responsive Repairs within Guinness Property.This is a full-time vacancy, working 8am-5pm Monday-Thursday and 8am-4pm on Friday.About the RoleYou will be reporting to the Operational Support Manager and be responsible for coordinating...


  • Exeter, Devon, United Kingdom Selco Builders Warehouse Full time

    As a key member of the Selco Builders Warehouse team, you will be responsible for ensuring the smooth delivery of building materials to our customers in Croydon. Your primary goal will be to guarantee timely, safe, and efficient delivery of our products, while also ensuring that all in-house vehicles comply with legal and contractual requirements.Key...


  • Exeter, Devon, United Kingdom South West Water Full time

    About the Role:We are seeking a highly skilled Wholesale Services Coordinator to join our team at South West Water. As a key member of our Wholesale Service Delivery Team, you will be responsible for providing exceptional customer service to our retailers and key stakeholders.Key Responsibilities:Deliver results-oriented, customer-focused, and efficient...


  • Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    About the RoleThe Safeguarding Training and Supervision Administrator will provide high-quality administrative support to the Safeguarding Education Specialist and wider safeguarding team. This role is responsible for ensuring the booking, delivery, coordination, recording, and reporting of Trust safeguarding supervision and training.Main...


  • Exeter, Devon, United Kingdom LiveWest Careers Full time

    About The RoleAt LiveWest, we put our customers at the heart of everything we do. As a Service Charge Coordinator, you will play a key role in providing specialist and comprehensive administration support for the team. Your main responsibility will be to provide customer-focused administrative support and advice on service charges to enable staff to deliver...


  • Exeter, Devon, United Kingdom Pembrook Resourcing Full time

    Service Department CoordinatorPembrook Resourcing is seeking a highly skilled Service Department Coordinator to join their client's aftersales department in the UK.This role involves working closely with the aftersales team to ensure the smooth operation of the service department, including allocating work to technicians, managing customer relationships, and...


  • Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryThe Safeguarding Training and Supervision Administrator will provide high-quality administrative support to the Safeguarding Education Specialist and wider safeguarding team to ensure the booking, delivery, coordination, recording, and reporting of Trust safeguarding supervision and training.Main Duties of the JobProvide administrative support and...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Delivery Driver with beBee Professionals, you will play a critical role in our logistics operations in the UK. Your primary responsibility will be to ensure the safe and timely delivery of goods to our customers, while maintaining a high level of service and adhering to our delivery schedules.Key Responsibilities:Drive and deliver goods to customers...


  • Exeter, Devon, United Kingdom Dorset Police Full time

    Job Role DescriptionAlliance Support SpecialistThis role involves providing administrative support to ensure the smooth operation of the alliance. Key responsibilities will include:Providing administrative services to support the alliance's goals and objectivesAssisting with the coordination of meetings and eventsMaintaining accurate records and...


  • Exeter, Devon, United Kingdom Auto-sleepers Group Ltd Full time

    About the RoleWe are seeking a highly motivated Service Warranty Coordinator to join our team at Auto-sleepers Group Ltd. This is an excellent opportunity for someone who is enthusiastic, self-motivated, and customer-focused to take on a challenging role in our service department.Job DescriptionThe successful applicant will be responsible for providing a...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Service Delivery Expert to join our team at beBee Professionals. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers in Exeter, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding...


  • Exeter, Devon, United Kingdom Venatu Recruitment Group Full time

    About the Role:We are seeking an Experienced Main Dealer Service Manager to join our team at Venatu Recruitment Group.Key Responsibilities:To take responsibility for the overall service delivery, ensuring high-quality customer satisfaction and loyalty. Manage a team of service technicians to achieve targets and maintain excellent service levels.Develop and...

  • Service Coordinator

    2 weeks ago


    Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

    About the RoleThis role is responsible for providing administrative support to the Colorectal Surgery team at the Royal Devon and Exeter NHS Foundation Trust. The successful candidate will have excellent communication skills, the ability to work well under pressure, and experience in a secretarial/administration background.Key ResponsibilitiesProviding...