Dealer Specialist

4 weeks ago


Manchester, United Kingdom Grosvenor Casinos Limited Full time
Job Title: Dealer Specialist

Estimated Salary: £22,000 - £32,000 per year

We are looking for a motivated and detail-oriented Dealer Specialist to join our team at Grosvenor Casinos Limited in Manchester, UK. As a Dealer Specialist, you will be responsible for ensuring the smooth operation of our gaming floor while providing exceptional customer service.

About the Role:

  • Learn and master the rules and techniques of various casino games through comprehensive training programs
  • Conduct games and interact with customers in a friendly and professional manner
  • Work collaboratively with other team members to maintain a clean and organized gaming environment
  • Comply with all relevant gaming regulations and casino policies
  • Develop strong relationships with customers and colleagues alike
  • Stay up-to-date with the latest casino developments and trends
  • Perform administrative tasks, such as handling chips and cash, efficiently
  • Support the overall success of the gaming floor by adhering to company standards

Requirements:

  • Be 18 years old or above and eligible to work in the UK
  • Demonstrate excellent numerical skills and attention to detail
  • Showcase strong communication and teamwork abilities
  • Exhibit a customer-centric mindset with a friendly and approachable demeanor
  • Be adaptable and willing to work varied shifts and schedules
  • Have a passion for learning and continuous improvement
  • Be a team player with a positive attitude and enthusiasm for the casino industry
  • Previous experience in customer-facing roles or hospitality is an asset
  • Full training will be provided for those new to the role
  • Ability to stand for long periods and possess good hand-eye coordination
  • Willingness to undergo necessary background checks and licensing procedures


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