Dealer Specialist
4 weeks ago
Estimated Salary: £22,000 - £32,000 per year
We are looking for a motivated and detail-oriented Dealer Specialist to join our team at Grosvenor Casinos Limited in Manchester, UK. As a Dealer Specialist, you will be responsible for ensuring the smooth operation of our gaming floor while providing exceptional customer service.
About the Role:
- Learn and master the rules and techniques of various casino games through comprehensive training programs
- Conduct games and interact with customers in a friendly and professional manner
- Work collaboratively with other team members to maintain a clean and organized gaming environment
- Comply with all relevant gaming regulations and casino policies
- Develop strong relationships with customers and colleagues alike
- Stay up-to-date with the latest casino developments and trends
- Perform administrative tasks, such as handling chips and cash, efficiently
- Support the overall success of the gaming floor by adhering to company standards
Requirements:
- Be 18 years old or above and eligible to work in the UK
- Demonstrate excellent numerical skills and attention to detail
- Showcase strong communication and teamwork abilities
- Exhibit a customer-centric mindset with a friendly and approachable demeanor
- Be adaptable and willing to work varied shifts and schedules
- Have a passion for learning and continuous improvement
- Be a team player with a positive attitude and enthusiasm for the casino industry
- Previous experience in customer-facing roles or hospitality is an asset
- Full training will be provided for those new to the role
- Ability to stand for long periods and possess good hand-eye coordination
- Willingness to undergo necessary background checks and licensing procedures
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