Repair Coordinator

2 weeks ago


Leatherhead, Surrey, United Kingdom Nuco Solutions Ltd Full time

At Nuco Solutions Ltd, we are seeking a highly organized and proactive Repair Coordinator to support our growing team and help us deliver an exceptional service to our clients and tenants.

Key Responsibilities:
  1. Respond to repair requests from tenants via phone and online portals, ensuring timely and effective communication.
  2. Schedule repair works, coordinating with contractors and operatives to arrange suitable appointments.
  3. Handle inquiries and complaints from tenants in a professional and timely manner, escalating issues when necessary.
Requirements:
  1. Previous experience in an administrative or customer service role, preferably in the housing or repairs sector.
  2. Proficiency in Microsoft Office (Excel, Word, Outlook) and experience using housing or repairs management software.
What We Offer:
  1. Competitive salary and comprehensive benefits package.
  2. Training and development opportunities to enhance your career.
  3. A chance to make a positive impact on the lives of tenants in social housing.

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