Customer Service Representative

2 weeks ago


Chester, Cheshire, United Kingdom Tenpin Ltd Full time
Customer Service Assistant Role

We are looking for a Customer Service Assistant to deliver an outstanding experience for our customers at Tenpin Ltd. As a key member of our team, you will be responsible for booking customers in at reception, being a point of contact for customer questions, and identifying sales opportunities.

You will work efficiently, show initiative, and be friendly, providing exceptional customer service at all times. This includes hosting individuals and parties, keeping the centre clean and tidy, and preparing and serving food and drinks.

Key Skills and Qualities

  • Full of determination, enthusiasm, and able to work in a fast-paced environment
  • A nothing is too much trouble attitude
  • Able to provide high levels of customer service and have strong communication skills
  • Fully flexible around working pattern (evening and weekends will be required)
  • Be approachable and helpful
  • Be organised and able to multi-task
  • A strong team player

Our Fantastic Benefits

  • Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards

Career Development

Tenpin Ltd is committed to developing our team members and providing opportunities for career growth. If you are looking for a challenging and rewarding role, we encourage you to apply for this position.



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