Senior Retail Leader

3 weeks ago


Plymouth, Plymouth, United Kingdom Seasalt Cornwall Full time
Leading Store Operations and Delivering Exceptional Customer Service

We are seeking a highly skilled and experienced Senior Retail Leader to join our Seasalt Cornwall team. As a Store Operations Manager, you will take responsibility for the day-to-day running of our store, ensuring that every customer has an exceptional experience.

  • Support the management team in creating a service culture that puts the customer at the heart of everything we do.
  • Guide the Sales Advisor team on how to recommend additional services, such as omni-channel selling and gathering customer data.
  • Implement store visual merchandising and windows standards, utilising product information to maximise commercial opportunities.
  • Train the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration, and services.
  • Communicate store performances to the team and stakeholders, providing regular feedback and highlighting risks and opportunities.

As a key-holder for the store, you will be responsible for running the store when required. You will also be expected to coach and develop the Sales Advisor team, providing feedback and sharing ideas on how to drive performance.

We offer a competitive hourly rate of £12.31, as well as a range of benefits, including:

  • 31 days paid annual leave, increasing with length of service.
  • Uniform allowance.
  • Attractive 50% employee discount.
  • Health Cash Plan scheme to cover everyday health expenses.
  • Free access to our Employee Assistance Programme, including online therapy and counselling.
  • Flexible benefits scheme to personalise your benefits package.
  • Enhanced family leave policies.
  • Pension Scheme with generous 7% employer contributions.
  • Life assurance programme.
  • Learning and Development opportunities, including specialist training and coaching.
  • One day per year paid volunteering opportunities.
  • Discounts on top retailers and gym memberships through our discount hub.


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