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Front of House Team Member

2 months ago

Crieff, Perth and Kinross, United Kingdom KLONDYKE GROUP LIMITED Full time

We are seeking a skilled and enthusiastic Front of House Assistant to join our team at KLONDYKE GROUP LIMITED. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Take orders, serve food and beverages, and maintain a clean and organized dining area.
  • Work closely with the kitchen team to ensure prompt and accurate food delivery.
  • Process payments and handle customer transactions efficiently.
  • Maintain a high level of product knowledge, including menu items, ingredients, and allergens.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong attention to detail, with a focus on delivering high-quality service and maintaining a clean and safe environment.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer:

  • A competitive hourly rate and opportunities for career advancement.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A range of benefits, including access to employee discounts and wellness programs.