IT Support Specialist
3 hours ago
Hamlyn Williams is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers.
Key Responsibilities:- Provide technical support and assistance to employees and customers via phone, email, and in-person.
- Troubleshoot and resolve technical issues with hardware, software, and network systems.
- Install, configure, and maintain computer systems, networks, and software.
- Develop and implement IT policies and procedures to ensure the security and integrity of our systems.
- Collaborate with other teams to ensure seamless integration of IT services.
- Minimum of 3 years of experience in a similar IT role.
- Excellent knowledge of technical management, information analysis, and computer hardware/software systems.
- Experience with MS SQL databases, Cloud-based platforms, and BI solutions.
- Strong knowledge and understanding of Office 365 suite.
- Ability to communicate with stakeholders at different levels of technical understanding.
- Competitive salary and benefits package.
- Opportunity to lead the IT function in a dynamic and growing company.
- Career development opportunities within a forward-thinking organization.
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