Head of Service

2 months ago


Redcar, Redcar and Cleveland, United Kingdom HC One Full time
About the Role

We are seeking a dedicated and compassionate Head of Service to join our team at HC-One. As a key member of our leadership team, you will play a vital role in ensuring the highest standards of care and service delivery in our Dementia, Nursing, Residential, and Specialist Care homes.

Key Responsibilities
  • Lead by example, demonstrating kindness, empathy, and understanding in all interactions with residents, colleagues, and stakeholders.
  • Develop and implement effective strategies to promote resident well-being, dignity, and quality of life.
  • Collaborate with colleagues to maintain a clean, safe, and healthy environment, adhering to food safety and hygiene regulations.
  • Assist in the preparation and serving of nutritious meals, ensuring resident satisfaction and dietary needs are met.
  • Contribute to the development and implementation of policies and procedures that promote excellence in care and service delivery.
What We Offer
  • A competitive hourly rate, subject to experience.
  • A comprehensive benefits package, including paid Enhanced DBS/PVG, free uniform, and access to a company pension scheme.
  • Opportunities for career development and professional growth, including training and qualifications.
  • A supportive and inclusive work environment, with a focus on resident-centered care and kindness.
  • Access to a range of employee benefits, including GP online, colleague discounts, and wellbeing support.
Requirements
  • Previous experience in a similar role, with a strong understanding of food safety and hygiene regulations.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • A commitment to delivering high-quality care and service, with a focus on resident well-being and dignity.

We are committed to providing a supportive and inclusive work environment, where all colleagues feel valued and empowered to make a positive difference in the lives of our residents.



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