Professional Contract Manager
1 day ago
We are seeking a skilled Contract Administrator to join our team at JLL. In this role, you will be responsible for managing contracts and ensuring seamless service delivery to our clients.
Key Responsibilities- Execute end-to-end work order management, including coordination with JLL engineering and supply chain teams.
- Accurately record and analyze reported service requests, incidents, and complaints to enable trend analysis.
- Develop and maintain expertise in the Corrigo application, mobile and scheduling systems, and facilities management services.
- Stay up-to-date with contract changes and share knowledge with the team and stakeholders.
- Resolve customer issues according to the Customer Complaint process.
- Support CEC contracts, projects, and initiatives as needed.
- 2+ years of experience in administration/work order/scheduling/mobile resource planning environments.
- Experience coordinating service delivery in mobile field force environments, including parts management and subcontract service delivery.
- Familiarity with customer service environments driven by SLAs, performance measurement, and personal work targets.
At JLL, we prioritize employee wellness and offer a supportive culture and comprehensive benefits package that promotes mental, physical, and emotional health.
The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.
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