Facilities Contract Management Specialist

4 days ago


Derby, Derby, United Kingdom Integral UK LTD Full time

Company Overview

We are a leading provider of real estate services, combining expertise and technology to support our clients. Our mission is to empower professionals and individuals to thrive in their careers and personal lives.

Job Description

We seek an experienced Administration Contract Management Specialist to join our team. As a key member of our operations team, you will be responsible for managing end-to-end work orders, coordinating services, and resolving customer complaints.

Key Responsibilities:

  • Execute work order management, including coordination of planned and reactive services
  • Accurately record information to resolve service requests, incidents, and complaints
  • Develop and maintain a good understanding of core applications, systems, and processes
  • Keep up-to-date with contract changes and share information with the team
  • Resolve customer issues according to the Customer Complaint process

Requirements:

  • 2+ years' experience in administration, work order scheduling, or mobile resource planning
  • Experience in coordinating service delivery in a mobile field force environment
  • Customer service experience driven by SLAs, performance measurement, and personal targets

Benefits:

  • Competitive salary: £35,000 - £45,000 per annum
  • Ongoing training and professional development opportunities
  • Flexible working arrangements


  • Derby, Derby, United Kingdom TC Facilities Management Full time

    Job OverviewWe are recruiting a Facilities Maintenance Specialist to support our clients. This is a 30 hour contract position with variable shift times. The role involves general cleaning of client sites. Our team provides comprehensive training on all duties and machinery.The successful candidate will have opportunities for career advancement, access to...


  • Derby, Derby, United Kingdom VINCI Facilities Full time

    Job SummaryVINCI Facilities is seeking an experienced Facilities Maintenance Specialist to join our maintenance team dedicated to servicing Alvaston Moor Academy in Derby.Key ResponsibilitiesMaintaining academy safety and security precautionsPPM and maintenance repairs (e.g. fire alarm/emergency lighting tests, temperature checks, minor plumbing,...

  • Facilities Manager

    2 weeks ago


    Derby, Derby, United Kingdom VINCI Facilities Full time

    About the RoleWe are seeking an experienced Caretaker to join our dedicated maintenance team at Alvaston Moor Academy in Derby.About the JobThe successful candidate will be responsible for maintaining the educational facilities and wider academy, including cleaning and repair work.Main ResponsibilitiesMaintaining academy safety and security precautionsPPM...


  • Derby, Derby, United Kingdom Maxim Facilities Management Ltd Full time

    Job Title: Facilities Maintenance AssistantWe are seeking a reliable and hardworking individual to join our team as a Facilities Maintenance Assistant. This role involves supporting our cleaning operations in Derby.Key Responsibilities:Undertake cleaning duties as required.Assist with maintaining a clean and safe working environment.Work effectively as part...


  • Derby, Derby, United Kingdom Maxim Facilities Management Ltd Full time

    Maxim Facilities Management Ltd is currently seeking an Operations Cleaning Specialist to join their team in Derby.This role offers a competitive hourly wage of £11.98, providing an excellent opportunity for individuals looking to advance their career in cleaning services.The successful candidate will possess previous cleaning experience and be able to work...


  • Derby, Derby, United Kingdom Apleona HSG Facility Management Full time

    Cleanliness and Customer SatisfactionApleona HSG Facility Management is seeking a skilled Cleaning Team Leader to oversee the cleanliness of our clients' premises and ensure high standards of cleaning are maintained.As a key member of our team, you will be responsible for leading a team of cleaning and food court staff, using a range of tools and materials...

  • Facilities Director

    2 weeks ago


    Derby, Derby, United Kingdom Breedon Group Full time

    {"Key Responsibilities": "Deliver strategic and operational facilities requirements of the company by leading the Facilities Management Team. Establish and implement a facilities management strategy, and direct the management of external facilities service providers to ensure suitable working environments for all Breedon buildings", "Job Requirements":...


  • Derby, Derby, United Kingdom Integral UK Ltd Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Facilities Manager to join our team at Integral UK Ltd. As a Senior Facilities Manager, you will be responsible for managing all aspects of FM Service delivery within your designated geographical area.Key ResponsibilitiesClient/Stakeholder Management: Connect to key stakeholders at the site...


  • Derby, Derby, United Kingdom Integral UK Ltd Full time

    Facilities Management Director Position OverviewThe Facilities Management Director position at Integral UK Ltd is a senior leadership role that oversees the overall facilities management function. As a key member of our executive team, you will be responsible for developing and implementing strategic plans to ensure the optimal operation and maintenance of...


  • Derby, Derby, United Kingdom JLL Full time

    Job Title: Facilities Management LeaderAt JLL, we're looking for a highly skilled Facilities Management Leader to join our team. This is an excellent opportunity to work with a leading global provider of real estate and investment management services.Key Responsibilities:Lead a team to ensure the day-to-day management of client activities for assigned...


  • Derby, Derby, United Kingdom Integral UK Full time

    Job SummaryWe are seeking a highly skilled Facilities Management Leader to join our team at Integral UK. This role will be based in Derby and will involve managing all aspects of FM Service delivery within the designated geographical area.About the RoleThe successful candidate will be responsible for client/stakeholder management, ensuring high levels of...


  • Derby, Derby, United Kingdom Maxim Facilities Management Ltd Full time

    Career Opportunities in Cleaning ServicesWe are seeking two highly motivated individuals with previous cleaning experience to join our team in Derby.This is an excellent opportunity for those looking to advance their career in the industry and gain hands-on experience in a supportive and thriving workplace.Key Requirements:Previous cleaning experience is...


  • Derby, Derby, United Kingdom Integral UK LTD Full time

    We are seeking a skilled Contract Management Specialist to join our team at Integral UK LTD. The successful candidate will be responsible for the execution of end-to-end work order management, including the coordination of all planned and reactive services within remit.Key Responsibilities:Accurately record all information necessary to resolve reported...


  • Derby, Derby, United Kingdom Breedon Group Full time

    National Office Facilities ManagerBreedon Group plc is a leading construction materials company in Great Britain and Ireland and a member of the FTSE 250. We produce cement, aggregates, asphalt, ready-mixed concrete, Welsh slate, and specialist concrete and clay products. Our mission includes promoting growth and development for our employees, ensuring that...


  • Derby, Derby, United Kingdom Integral UK Full time

    Job DescriptionJob Title: Senior Facilities ManagerJob Summary: We are seeking a highly skilled and experienced Senior Facilities Manager to join our team at Integral UK. The successful candidate will be responsible for managing all aspects of FM Service delivery within their designated geographical area.Key Responsibilities:Client/Stakeholder Management:...


  • Derby, Derby, United Kingdom Integral UK LTD Full time

    Service Excellence:We are seeking a highly skilled and motivated Assistant Facilities Manager to join our team at Integral UK LTD. The successful candidate will be responsible for driving 5-star customer service excellence from 12 direct reports across 5 diverse corporate sites.Key Responsibilities:Accountable for measuring, meeting, and reporting Key...


  • Derby, Derby, United Kingdom Integral UK Ltd Full time

    About the RoleWe're seeking an experienced Facilities Manager to join our team at Integral UK Ltd. As a Senior Facilities Manager, you'll be responsible for managing all aspects of FM Service delivery within your designated geographical area.Key ResponsibilitiesClient/Stakeholder ManagementConnect with key stakeholders at the site and gain buy-in when...


  • Derby, Derby, United Kingdom JLL Full time

    Job SummaryWe are seeking a highly skilled Facilities Manager to lead our site operations team and ensure the delivery of exceptional services to our clients. As a key member of our team, you will be responsible for managing the day-to-day activities of our facilities, including maintenance, operations, and vendor management.Key ResponsibilitiesLead a team...

  • Facilities Manager

    4 weeks ago


    Derby, Derby, United Kingdom Integral UK Full time

    Job DescriptionWe are seeking a highly skilled and motivated Assistant Facilities Manager to join our team at Integral UK. As a key member of our facilities management team, you will be responsible for overseeing the maintenance operations of our principal multi-functional properties.Main ResponsibilitiesManage and coordinate the day-to-day activities of the...


  • Derby, Derby, United Kingdom Nuffield Health Full time

    Cleaner and Facility Maintenance SpecialistWe are seeking a Cleaner and Facility Maintenance Specialist to join our team at Nuffield Health. As a key member of our cleaning and maintenance team, you will play a vital role in ensuring our facilities are clean, safe, and well-maintained.Key Responsibilities:Clean and prepare a range of areas at our clubCare...