Workday PMO Delivery Director Lead

1 month ago

Belfast, United Kingdom Kainos Full time

Transformative Leadership Opportunity



At Kainos, we are seeking an exceptional Workday PMO Delivery Director to spearhead the quality and success of our Workday deployments in the Americas Region. As a seasoned leader, you will be accountable for the wellbeing of your team and the development of our Workday Engagement Management, PMO, and Change Management practice.



Main Responsibilities


  • Team Leadership - Lead, motivate, and empower teams to create a positive and creative culture for our people to perform well, learn, and grow.
  • People Development - Manage, coach, and develop a team, focusing on managing employee performance, ensuring clear goals, regular feedback, and timely appraisals.
  • Delivery Leadership - Understand critical success factors and anticipate industry trends for clients and projects, ensuring each work stream has a plan in place to achieve success factors.
  • Portfolio Management - Share accountability for achieving and exceeding profitability targets within the Workday P1 and PX deployments portfolio, partnering with stakeholders for commercial success.
  • Methodology Management - Offer domain experience to provide functional insight and thought-leadership on best delivery practices, creating well-structured tools, deliverables, and processes.
  • Commercial Services - Achieve or exceed profitability targets, accurately forecasting and reporting project variables, understanding contracts and commercial terms.
  • Operational Partnerships - Partner with operations and finance for a seamless experience, accurate reporting, and shared accountability for all stakeholders.
  • Recruitment Support - Manage headcount plans, staffing, and onboarding new team members.
  • Escalation Point - Leverage expertise to respond to customer and project team needs, acting as an escalation point for issues.
  • Innovation and Improvement - Lead process efficiencies, encourage innovation in technology and process, and sponsor initiatives.
  • Business Development - Support future growth, working with Regional Sales Directors, Account Executives, and Customer Success Managers to position Kainos for profitable new business.
  • Role Modeling - Embody Kainos values, supporting colleagues, and reconciling individual needs with team or Workday needs.


Requirements


  • Significant experience operating at a senior or director level within EM or PM capability and sub-capabilities on multiple large ERP, Corporate Services, and/or Workday implementations.
  • Exceptional understanding of Workday HCM or FINs and related functional areas.
  • Demonstrated ability to run a responsible and profitable business or practice within the professional services industry.
  • Exceptional understanding of and experience in delivery methodologies and models specifically designed for software as a service.
  • Broad business and technology experience, with a good awareness of industry trends.
  • Excellent leadership skills, including delegation, motivation, leadership, attraction, and development of staff.
  • Excellent customer management experience, working with senior executives in customer organizations, with the ability to formally present to senior client and conference audiences.
  • Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution, and relationship management.
  • Sound business acumen and commercial understanding within a services organization, with a deep understanding of the importance of targets such as utilization and project margins.
  • Strong resource planning skills to balance current demands with future pipeline while maintaining utilization and profitability targets.
  • Ability to work with different functional and technical consultants to understand cross-functional dimensions of Workday configuration.
  • Excellent written and oral communication skills.
  • We are passionate about developing people - a demonstrated ability in managing, coaching, and developing people in your team and the wider community.
  • Sound understanding of the various roles and responsibilities on a project team across different deployment methodologies.
  • Able to travel to customer sites and Kainos offices in the same region (minimal out-of-region travel may also be required).


Desirable Qualifications


  • Awareness of the Workday ecosystem and a sound understanding of how Project Management, HCM, Payroll, and Financials business practices are evolving.
  • Evidence of innovating or leading initiatives to improve delivery within a team or organization.
  • Proven ability to manage, motivate, and empower teams and lead by example.
  • Workday Professional Services Certification in Project/Engagement Management.
  • Experience delivering Workday Full Platform deployments, including both ME and LE across diverse industries in varying project roles.
  • PMP (or similar, such as PRINCE 2) certification.


At Kainos, we value diversity, equity, and inclusion, and we are committed to building a team that reflects the world we live in. We believe every candidate deserves a level playing field, and our friendly talent acquisition team is here to support you every step of the way.



Please note that the requirements mentioned above are essential for the role, but we encourage candidates from diverse backgrounds to apply.



We look forward to hearing from you

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