Event Coordinator

4 weeks ago

London, Greater London, United Kingdom KFM Full time
Job Description

About the Role:

We are seeking a highly organized and detail-oriented Event Coordinator to join our team at KFM. As the first point of contact for guests and clients, you will be responsible for providing exceptional customer service and ensuring the smooth operation of events and administrative tasks.

Key Responsibilities:

  • Manage event inquiries and bookings, ensuring prompt and efficient communication with clients and internal teams.
  • Coordinate and collate event information, maintaining exceptional customer service and assisting in event preparation and coordination.
  • Provide general administrative support to both clients and venue teams, working as part of a small, close-knit team.
  • Manage the in-house Learning Management System (LMS) system, checking daily bookings, addressing queries, and ensuring Course Leads upload course content.
  • Serve as the key contact for delegates and clients, including working with global colleagues to manage availability and forging new relationships with potential customers and stakeholders.
  • Assist in delivering and serving food and beverage requirements, ensuring rooms are prepared for the following day in line with event details.

Requirements:

  • Experience in a similar administrative or reception role.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Excellent communication skills, written and verbal.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work outside regular hours when required.
  • Customer-focused with a commitment to high-quality service.
  • Ability to handle multiple tasks and prioritize effectively.
  • Proactive, self-motivated, positive attitude.

Benefits:

  • Comprehensive training and development opportunities.
  • Access to KFM's state-of-the-art facilities.
  • Career progression within KFM.
  • The chance to work with a dynamic and innovative team.
  • Contributory pension scheme.
  • Annual leave entitlement plus bank holidays.

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