IT Field Support Specialist
2 weeks ago
Join In Technology Group, a leading MSP based in Edinburgh city centre, as they expand their team and welcome a talented IT Field Engineer to their growing team.
Main Responsibilities:- Provide exceptional technical support to small-to-medium clients
- Conduct on-site visits to resolve technical issues
- Collaborate with clients to understand their technical needs
- Work on exciting projects and develop technical skills
A driving license and access to a vehicle are required for this role.
Technical Requirements:- Strong hardware skills and knowledge of networking
- Experience with virtual servers, Hyper-V, and VMWare
- Proficiency in routers and switches
- Strong 2nd Line IT knowledge and problem-solving skills
- A focus on mentoring and career development
- A senior staff member as a dedicated mentor
- A paid account for LinkedIn learning
- Regular appraisals and progression plans
- Paid certifications and coaching
- 30 days paid annual leave and 12 paid training days
- Funded gym memberships and office shutdown during holidays
In Technology Group offers a unique opportunity to work with a dynamic team and develop your technical skills in a supportive environment.
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