IT Operations Monitoring Specialist

1 month ago


Barnet, Greater London, United Kingdom Summer-Browning Associates Ltd Full time

We are Summer-Browning Associates Ltd, a leading organization in the public sector.

Our current salary offer for this position is £35,000 - £50,000 per annum, depending on experience and qualifications.

Job Description:

About the Role

You will be responsible for monitoring critical network alerts and ensuring encrypted data is successfully transmitted within our infrastructure.

We require an Operations Analyst with a proven background in IT operations engineering, holding Active SC clearance.

  • Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines.
  • Knowledge of Microsoft Suite, any previous customer service experience.
  • Familiar with similar shift patterns.
  • Experience of Incident Management.
  • Experience with ServiceNow or similar.
  • Monitoring experience.
  • Experience of ITIL Service Management.

Benefits:

  • Promotion opportunities within the company.
  • A supportive work environment with regular team-building activities.
  • The opportunity to work on a variety of projects and develop new skills.


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