Senior IT Technical Engineer

3 weeks ago

Maryport, Cumbria, United Kingdom https:www.energyjobline.comsitemap Full time
Job Description

As a Senior IT Technical Engineer, you will be responsible for maintaining the infrastructure, networks, and systems critical to the efficient operation of our manufacturing facility. Your expertise in networking, computer systems, and software-along with strong interpersonal skills-will be key as you work closely with stakeholders both on site and with our global IT team.

Key Responsibilities:
  • Oversee network hardware and IT equipment on site, ensuring all end devices remain connected.
  • Administer upgrades for equipment, hardware, and software, while maintaining asset management records.
  • Participate in Agile teams with daily stand-ups, retrospectives, and iteration planning.
  • Translate technical requirements from manufacturing partners into actionable plans for the IT team.
  • Recommend, implement, and perform network improvements, upgrades, and repairs.
  • Create and maintain IT documentation, including network configurations, mappings, and service records.
  • Provide technical support, troubleshooting, and training for staff as needed.
  • Manage IT contracts and identify opportunities to maximize ROI.
  • Collaborate with vendors and contractors to ensure high-quality IT service delivery.
Requirements:
  • Valid Driving License and Passport, as travel across the UK and Europe is required.
  • Strong knowledge of networking technologies such as Cisco Catalyst switching, Cisco Meraki MS/MR/MX, Palo Alto Firewalls, HPE Aruba Wireless Controllers, and cloud-based solutions.
  • CCNA certification is a plus.
  • Extensive experience troubleshooting complex enterprise networks and systems.
  • Hands-on technical expertise with network and operating systems.
  • Strong customer service focus and ability to work collaboratively with global IT teams.
  • Previous experience in a manufacturing environment and working in an Agile team is beneficial.
Benefits:
  • Generous relocation package
  • Discretionary Bonus Opportunity
  • Private Medical Insurance
  • Dental Scheme
  • Pension Scheme
  • 4 day working week spread across 37.5 hours
  • 20days of Annual Leave
  • Life Insurance
  • Employee Discounts
  • Flexible working arrangement, including the ability to work remotely for four weeks per year
  • Wellbeing and Mental Health support (24/7 Employment Assistance Program)

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