Insurance Industry Performance Leader
3 weeks ago
About Our Team: Our team is passionate about delivering exceptional service to our clients and growing our business through strategic partnerships.
Job Description: As a Client Director, you will work closely with our clients to understand their needs and develop tailored solutions to drive business growth.
About the Role:
- Budgeted Renewal Retention Rates (own book)
- Budgeted Cross Sales (Own book)
- New Business
- Account Directing on Large Cases – working with the Commercial Director and Branch Director
- QA Results – ensuring the mentees jobholder is assisting adhere to QA process, working with the compliance team also to ensure improved results
- Develop processes and a strategy to help aid and support a quality client journey alongside the corporate proposition. Shaping of the proposition and delivery into local branch and other Client Directors where appropriate
- Coaching of junior Account Executives
Requirements:
- Demonstrable experience within insurance and extensive knowledge of the insurance industry specifically placement and insurer relationships
- Proven track record of improving business performance, income and within a regulated environment
- A robust understanding of business processes and performance levers
- Strong manager, with a commercial focus and financial awareness, e.g. understanding of the external market, company performance, market intelligence, business drivers, etc
- Risk management frameworks in a regulatory environment
- Experience of managing client relationships
- Ability to coach, mentor and guide others
- Ability to build and maintain relationships with teams and stakeholders across the business at all levels
- Relationship and stakeholder management skills across the wide-ranging colleague levels including senior management
- Resilience and the ability to deal with conflict in a positive way
Estimated Salary: £50,000-£65,000 per year, depending on qualifications and experience.
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