Insurance Industry Performance Leader

3 weeks ago


Norwich, Norfolk, United Kingdom The Ardonagh Group Full time

About Our Team: Our team is passionate about delivering exceptional service to our clients and growing our business through strategic partnerships.

Job Description: As a Client Director, you will work closely with our clients to understand their needs and develop tailored solutions to drive business growth.

About the Role:

  • Budgeted Renewal Retention Rates (own book)
  • Budgeted Cross Sales (Own book)
  • New Business
  • Account Directing on Large Cases – working with the Commercial Director and Branch Director
  • QA Results – ensuring the mentees jobholder is assisting adhere to QA process, working with the compliance team also to ensure improved results
  • Develop processes and a strategy to help aid and support a quality client journey alongside the corporate proposition. Shaping of the proposition and delivery into local branch and other Client Directors where appropriate
  • Coaching of junior Account Executives

Requirements:

  • Demonstrable experience within insurance and extensive knowledge of the insurance industry specifically placement and insurer relationships
  • Proven track record of improving business performance, income and within a regulated environment
  • A robust understanding of business processes and performance levers
  • Strong manager, with a commercial focus and financial awareness, e.g. understanding of the external market, company performance, market intelligence, business drivers, etc
  • Risk management frameworks in a regulatory environment
  • Experience of managing client relationships
  • Ability to coach, mentor and guide others
  • Ability to build and maintain relationships with teams and stakeholders across the business at all levels
  • Relationship and stakeholder management skills across the wide-ranging colleague levels including senior management
  • Resilience and the ability to deal with conflict in a positive way

Estimated Salary: £50,000-£65,000 per year, depending on qualifications and experience.



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