Vet Support Specialist

3 days ago


Handforth, Cheshire East, United Kingdom Vets for Pets Full time

Job Description:

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We are looking for an experienced and empathetic Client Care Advisor to join our team at Vets for Pets in Preston. As a key member of our practice, you will play a vital role in delivering exceptional service to our clients and their pets.

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Responsibilities:

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  • Provide exceptional customer service, ensuring every client feels valued and supported.">
  • Manage the front-of-house operations, handling payments, bookings, and client queries with confidence.">
  • Work closely with the clinical team to ensure seamless communication and effective delivery of care.">
  • Contribute to the development and implementation of strategies to improve client satisfaction and loyalty.">
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Requirements:

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To excel in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and have a passion for delivering exceptional customer service.

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Previous experience in a reception or similar role is desirable, but not essential. We welcome applications from candidates with transferable skills and a willingness to learn and grow.

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What We Offer:

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In return for your hard work and dedication, you can expect a competitive salary of £22,000 - £25,000, depending on experience, plus a range of benefits, including a generous pension scheme, holiday allowance, and access to discounts and cashbacks.



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