Housekeeping Floor Porter

3 weeks ago


London, Greater London, United Kingdom AccorHotel Full time

Job Title: Housekeeping Floor Porter

Department: Housekeeping

Job Summary:

We are seeking a highly organized and enthusiastic Housekeeping Floor Porter to join our team at AccorHotel. As a key member of our housekeeping department, you will be responsible for assisting in the smooth operation of our hotel.

Key Responsibilities:

  • Assist the housekeeping department in maintaining a high standard of cleanliness and organization.
  • Work as part of a team to clean and prepare linen items.
  • Ensure all tasks are completed to the required standard and within the allocated time frame.
  • Provide excellent customer service and handle guest queries in accordance with company standards.
  • Train new employees to the required standard.
  • Deliver guest supplies and/or linen to guest floors as required.
  • Adhere to all fire health and safety regulations and follow correct procedures when necessary.
  • Act as an active colleague of the Savoy team in our mission of Turning Moments into Memories for our guests.
  • Assist Room Attendants with their enquiries in cleaning the rooms, including filling pantries.
  • Assist with cleaning chandeliers, moving beds, and linens in the rooms.

Requirements:

  • Excellent customer service skills.
  • Highly organized and able to work independently and use initiative.
  • Enthusiastic and positive personality.
  • Strong communication skills.
  • Experience in a luxury hospitality environment.
  • Be physically fit for the role.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Remote Work: No

Employment Type: Fulltime



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