Service Designer

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

About Us


The NHS Business Services Authority is a leading provider of healthcare services, and we're looking for a talented Service Designer to join our team.



Job Summary


We're seeking a highly skilled Service Designer to work on designing user-centered solutions for our customers. As a Service Designer, you will be responsible for researching and understanding customer needs, developing design concepts, and collaborating with cross-functional teams to bring those designs to life.



Key Responsibilities



  • Conduct research to understand customer needs and pain points
  • Develop design concepts that meet customer needs and business goals
  • Collaborate with designers, developers, and stakeholders to implement design solutions
  • Communicate design ideas and plans to both technical and non-technical audiences
  • Maintain up-to-date knowledge of design trends, best practices, and industry standards


Requirements



  • Bachelor's degree in Design or related field
  • 3+ years of experience in service design or a related field
  • Excellent communication and collaboration skills
  • Ability to work effectively in a fast-paced environment
  • Strong portfolio showcasing service design experience


What We Offer


In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



Salary Range


$65,000 - $80,000 per year, depending on experience



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