Senior Service Designer

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom https:jobs-redefined.cositemap Full time

Are you ready to revolutionize the way businesses operate with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and evolving the next generation of IT consulting. Our vision is to be the leading digital challenger in Europe, operating across both public and private sectors, and offering a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations.

Key Responsibilities
  • Analyse user needs and business objectives in highly complex service areas.
  • Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end.
  • Help to define vision and outcomes for products, services and programmes.
  • Lead on design workshops and design sprints with the team, senior stakeholders and users.
  • Rapidly design and test digital prototypes with users.
Requirements
  • Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments.
  • Ability to lead and coach team members to deliver outstanding digital services.
  • Experience working in agile, multi-disciplinary delivery teams and delivering new services as part of large and complex transformation projects.
  • Ability to build strong client relationships and work collaboratively across teams and organisations.
What We Offer
  • Hybrid working model with some flexible working.
  • 25 days' holiday.
  • Private Medical Health care via Vitality.
  • Pension contribution, Life Assurance.
  • Professional certifications supported as part of learning and development.
  • A range of retail discounts to enhance your lifestyle.


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