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Front of House Team Leader

2 months ago

Daventry, United Kingdom National Trust Full time
Job Description

Job Title: Food and Beverage Team Leader

Job Summary:

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at the National Trust. As a Team Leader, you will be responsible for providing day-to-day support to your team, ensuring they consistently deliver excellent service to our customers.

Key Responsibilities:

  • Provide guidance and support to team members to ensure they are delivering high-quality service to customers.
  • Lead by example, demonstrating a positive and can-do attitude, and a passion for delivering outstanding service.
  • Supervise the induction and training of new colleagues, ensuring they are equipped to provide excellent service.
  • Work closely with the kitchen team to ensure food is prepared to a high standard and presented attractively.
  • Monitor and maintain high standards of health and safety compliance.
  • Identify and resolve problems promptly, ensuring minimal disruption to the business.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, adapting to changing circumstances.
  • Strong problem-solving skills, with the ability to lead and support a team.
  • Knowledge of health and safety compliance.
  • Ability to work flexibly, including weekends and bank holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and collaborative team environment.
  • The chance to work for a leading conservation charity, making a positive impact on the environment and communities.

About Us:

The National Trust is a leading conservation charity, working to protect and preserve the natural beauty and cultural heritage of the UK. We are committed to creating an inclusive and diverse workplace, where everyone feels valued and supported.