Food and Beverage Team Lead
3 days ago
Description:
Mercure Oxford Hawkwell House Hotel, a stunning boutique hotel in the heart of Oxford, is seeking a skilled and experienced Food and Beverage Team Lead to join its team. This exciting opportunity offers the chance to work in a dynamic and fast-paced environment, where no two days are ever the same.
About the Role:
As a key member of the hotel's management team, you will be responsible for ensuring that all aspects of food and beverage service are provided to the agreed standard in a timely manner. You will work closely with the kitchen team to deliver exceptional food quality and presentation, and provide outstanding customer service to our guests.
Key Responsibilities:
- To ensure that the catered event is serviced in the appropriate manner, liaising with the kitchen to make sure guests' expectations are exceeded.
- Training and developing the Banquet team.
- Ensuring that rooms for private dining are set up in a timely manner to the agreed standard as per the BEO or the Client's wishes.
- To ensure the stock of china, glass and other inventory is on site, ready for use, and sufficient to meet the demands of the business.
- To ensure that the private dining rooms are cleared down immediately after use and set up ready for the next day's business.
- To be self-managing in the control and the monitoring of these items to maximise profitability.
- Assist in leading, mentoring and training the Food & Beverage Operations team.
- Ensure brand standards are maintained.
- Liaise with the kitchen to ensure the highest standard of food quality and visual appeal.
- Service oriented with an eye for detail, passion, and innovation for Food & Beverage.
- Flexible and able to embrace and respond to change effectively.
- Commitment to professional values – brand conscious.
Additional Benefits:
Comprehensive training and development programme, competitive salary of £28,000 - £32,000 per annum, opportunities for career progression within the company, comprehensive benefits package including health insurance, pension scheme, and generous holiday allowance, flexible working hours and work-life balance, discounts in shops and Hotel's partners (Europcar, Merlin Entertainment etc.), recommend a friend scheme.
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