Insurance Claims Examiner

7 days ago


Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time
Thrifty Car & Van Rental: A Leading Leasing Company

We are seeking an Insurance Claims Examiner to join our team at Exeter Head Office. This is a fantastic opportunity for someone who can accurately assess and determine whether damage incurred during a rental is chargeable to the customer or the client's insurance company.

About the Role:
As an Insurance Claims Examiner, you will be responsible for assessing new claims from insurers, confirming appropriate cover, and gathering comprehensive information about alleged incidents for appropriate response. You will also ensure that any new claims from our branch network that include personal injury are promptly submitted to our insurer with full supporting documentation. Additionally, you will identify non-fault claims where we can recover losses from a third party or their insurer, address customer queries via phone or email regarding uninsured losses, and work closely with our branch network to resolve claims efficiently. Your keen eye for detail and excellent communication skills will enable you to thrive in this role.

Skill Requirements:
We are looking for someone with experience in handling insurance claims, although training will be provided. Key qualifications include strong analytical and problem-solving skills, attention to detail, and the ability to work independently and as part of a team. If you have a keen eye for detail, excellent communication skills, and are self-motivated, we encourage you to apply.

About Thrifty:
Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We pride ourselves on our comprehensive fleet and excellence in customer service, which has enabled us to become one of the leading rental companies in the UK. With our growth comes amazing opportunities to join our family business where our people continue to remain at the heart of everything we do.

Salary and Benefits:
The salary for this role is £22,380.93 per annum, and we offer a range of benefits including 30 days holiday (including bank holidays), a company pension scheme, employee discounted scheme, funded summer and Christmas events, cycle to work schemes, discounted car hire rates, a friendly and supportive working environment, and a gym on site.

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