Repairs Coordinator

5 days ago


Liverpool, Liverpool, United Kingdom Howells Recruitment Full time
Repairs Planner / Scheduler

Are you an experienced Planner and Customer Service Provider looking for a new challenge? We may have the perfect opportunity for you

Howells Recruitment is working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full-time, permanent position, based in Liverpool.

Key Responsibilities:

  • Manage calls on system and ensure timely responses
  • Coordinate operative diaries and schedules
  • Perform general administration tasks
  • Plan and schedule repairs and maintenance requests to the relevant operative
  • Ensure trade skill sets and location parameters are working effectively
  • Liaise with operatives, tenants, and clients to ensure smooth communication
  • Document control - receive and check worksheets
  • Work towards individual and client KPIs
  • Deal with council and private housing contracts, planning and scheduling routine, essential, and emergency property maintenance works
  • Track and monitor progress to completion
  • Liaise with in-house and 3rd party engineers, tradesmen, and council operatives to plan appointments, materials, and logistics, and reorganize schedules as needed
  • Organize external supply companies and ensure all trades are ready and present on-site
  • Ensure works are completed in-line with committed client completion dates

About the Role:

This is a fast-paced and demanding role that requires constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades. If you are a proactive and experienced Planner and Customer Service Provider, we encourage you to apply for this exciting opportunity.


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