Frontline Support Specialist

4 weeks ago


Oldham, Oldham, United Kingdom Grosvenor Casinos Limited Full time

Grosvenor Casinos Limited is committed to providing a positive and engaging experience for our customers. As a Customer Service Representative, you will play a key role in delivering this experience.

Salary and Benefits

The salary for this role is $45,000 - $55,000 per year, depending on experience. In addition to a competitive salary, you will also receive ongoing training and development opportunities to enhance your skills and career prospects.

Key Responsibilities

Your key responsibilities will include:

  • Delivering exceptional customer service by engaging with customers, understanding their needs, and providing tailored solutions.
  • Working effectively in a fast-paced environment, prioritizing tasks, and maintaining a high level of productivity.
  • Demonstrating strong communication skills, listening actively, and responding promptly to customer inquiries.
Requirements

To be successful in this role, you will need:

  • A positive attitude, with a passion for delivering outstanding customer experiences.
  • Excellent communication skills, both verbal and written.
  • Ability to work flexibly, including evenings and weekends, as required.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application for this role.



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