Industrial Solutions Consultant

1 week ago


Grangemouth, United Kingdom Rubix Full time
Job Opportunity:
Rubix, a leading supplier of industrial maintenance, repair, and overhaul (MRO) products and services, is seeking an Internal Sales Representative to join their team. This role offers the chance to be at the heart of the action, supporting customers and driving the company's strategy forward. Key responsibilities include developing strong relationships with clients, driving sales, and providing ongoing support and advice to maintain high service levels.

About Rubix:
Rubix has been a leader in MRO products and services for years, proud of its high standards in customer satisfaction and the expertise of its people. Serving a wide variety of clients with everything from customer service to engineering support, they work closely with their clients to meet their goals and exceed expectations.

The Role:
As an Internal Sales Representative, you will play a crucial part in ensuring customer satisfaction, driving sales, and providing ongoing support and advice to maintain the highest service levels. You will develop a thorough understanding of our customers' needs and our extensive range of products and services, building strong relationships with clients and keeping communication flowing smoothly. Supporting goals for contract KPIs, you will help maintain a high standard across all areas of service, developing a strong pipeline to drive business development working in partnership with the external sales team.

What You Will Do:
* Develop a thorough understanding of our customers' needs and our extensive range of products and services
* Build strong relationships with clients and keep the communication flowing smoothly
* Support our goals for contract KPIs, helping us maintain a high standard across all areas of service
* Develop a strong pipeline to drive business development working in partnership with the external sales team
* Solve any challenges that arise with a proactive approach

Benefits:
* Competitive salary (£30,000 - £40,000 per year) with opportunities for progression and training
* Increase on holidays with service
* Option to buy additional holidays
* Be part of a supportive and knowledgeable team
* Gain experience with a market leader in industrial solutions across Europe
* Continuous learning and development opportunities
* Employee Well-being Service and Assistance program

Requirements:
* Proven track record in telesales
* Skilled in customer satisfaction and service excellence
* Strong communicator with excellent interpersonal skills
* Able to solve problems efficiently and confidently
* Experience in industrial sales or customer service is a plus
* Organised, adaptable, and a great team player

Location: Falkirk

This is an exciting opportunity to join a dynamic team and contribute to the success of a leading company in the industrial solutions sector.

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