Training Manager

1 week ago

Manchester, United Kingdom Dermapure Clinical Full time £27,000
Job Title: Training Manager

Dermapure Clinical is seeking an experienced Training Manager to join our team. As a Training Manager, you will be responsible for developing and delivering training programs to our staff and customers, as well as building and maintaining strong client relationships.

Key Responsibilities:
  • Develop and deliver training programs to staff and customers
  • Build and maintain strong client relationships
  • Present and deliver training sessions, sales classes, and consultations
  • Confidently record engaging and informative training videos, deliver live streams, and present at events
  • Formulate teaching structures and determine instructional methods
  • Develop teaching aids, such as training handbooks and multimedia visual aids
  • Conduct training sessions, test trainees, and evaluate effectiveness of training
  • Demonstrate products, teach customers to achieve amazing results, and give them the confidence to use our advanced treatments
  • Product knowledge to increase sales at training seminars, webinars, and trade shows
  • Ability to travel to regional locations to provide an exceptional training experience
  • Develop and build online presentations, videos, and short films presenting the products for social media, online marketing, and customer use
  • Build the training calendars for at least 9 months in advance with regular updates to existing material and writing to customers with updates
  • Work with the marketing department creating newsletters, content, and ideas to improve knowledge and sharing information to grow customers' businesses
  • Ensure all products are compliant with our suppliers, work with the brands to register new products or update products
  • Work closely with the Management Team ensuring our staff, materials, and tools are relevant, cutting-edge, and maximize the growth of our brands
  • Presenting to various levels of organizations, including executive levels, individual, and corporate customers
  • Selling and leading negotiations with therapists, aestheticians, physicians, or cosmetologists specializing in skincare at their offices, by telephone, email, or at trade events
  • Develop strong relationships with all the brands and their teams to develop course materials and prepare product launches ensuring all communication is compliant
Requirements:
  • Passionate about skincare education to achieve results
  • Able to be creative and put pen to paper to improve training delivery and resources
  • Willing to travel
  • Commitment to attend and represent our brands at educational seminars and or training classes located in specified geographical areas
What We Offer:
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Sick pay
  • Monday to Friday

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