Credit Controller

2 weeks ago


Crewe, Cheshire East, United Kingdom Reed Full time
Credit Controller Job Description

We are seeking an experienced Credit Controller to join our team based in Crewe. The ideal candidate will have a good telephone manner, experience in high volume inbound and outbound calls, and excellent attention to detail.

Key Responsibilities:
  • Actively chase all overdue B2B & B2C debt to ensure invoices are paid on time, in line with payment terms and credit limits.
  • Manage inbound customer and internal depot calls.
  • Review stopped orders regularly for release and work alongside our Sales Depots to clear any overdue balances or queries.
  • Identify queries and liaise with our Sales Depots to effectively resolve customer queries to maintain good customer service levels.
  • Regular debt ledger review, account reconciliations, and management of unallocated cash.
Requirements:
  • Proven experience as a Credit Controller.
  • Excellent communication skills and telephone manner.
  • Experience in handling high volume inbound and outbound calls.
  • Strong attention to detail and ability to reconcile complex accounts.
  • Proficient in Microsoft Office and have experience with financial software.
What We Offer:
  • Fantastic opportunity to progress within an organically grown business.
  • In control of your own career path.
  • Further benefits to be discussed on application.

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