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Retail Support Staff

4 weeks ago

Manchester, United Kingdom WHSmith Full time

About the Role

Are you passionate about delivering exceptional customer experiences? Do you have a strong ability to communicate effectively with customers and colleagues? If so, we want to hear from you

We are seeking a Retail Support Staff member to join our team at WHSmith. As a Retail Support Staff, you will play a vital role in supporting the smooth operation of our stores, providing excellent customer service, and achieving sales targets.

You will work closely with other team members to maintain store standards, process transactions accurately, and develop a strong understanding of products, services, and promotions. This is a fantastic opportunity to develop your skills and experience within a fast-paced retail environment.

Key Responsibilities:

  • Deliver exceptional customer service, responding to customer queries and resolving issues promptly
  • Process transactions accurately and efficiently, maintaining a high level of cash handling and security procedures
  • Develop and maintain a strong understanding of products, services, and promotions, ensuring that customers receive expert advice and recommendations
  • Work collaboratively with colleagues to achieve sales targets, maintain store standards, and drive business growth

What We Offer:

  • A competitive salary of up to £22,000 per annum, based on location and experience
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A fun and supportive work environment, with a focus on teamwork and collaboration
  • A range of benefits, including employee discounts, staff rewards, and pension scheme

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management teams
  • A strong ability to work in a fast-paced environment, meeting deadlines and achieving sales targets
  • A passion for delivering exceptional customer service and exceeding customer expectations
  • A willingness to learn and adapt to new situations, with a flexible approach to work and working hours

Contact Information:

Please note that we do not accept applications via email or phone. If you are interested in this exciting opportunity, please submit your application through our website.