Quality Assurance Director

3 weeks ago


Bury St, Suffolk, United Kingdom Streamline Search Full time
About the Role

We are seeking an experienced Senior Quality Manager to oversee the seamless operation of the quality, inspection, and heat treatment departments at Streamline Search. As a key member of our team, you will be responsible for ensuring customer quality standards are met or exceeded.

Responsibilities
  • Oversight of our Quality Management System, aligning with business goals and implementing policies and procedures.
  • Management of the quality, inspection, and heat treatment departments.
  • Customer communication on quality issues, monitoring satisfaction, and handling complaints.
  • Training for relevant staff and maintenance of quality data in our Data Manager.
  • Proven experience in ISO 9001:2015 accreditation management, including internal audits and maintaining certification.
  • Familiarity with internal systems, including SAP recording and material certification processes.
  • Strong attention to detail and time management.
Benefits

This is a full-time position, working hours: Monday-Thursday 7am-4.30pm, with the expectation that additional hours are to be worked as and when required.

The salary for this position is £35,000, with opportunities for pay increase after 6 months' probation.

In addition, employees enjoy 24 days holiday + bank holiday, a Pension Scheme with 5% company contribution, and a Sickness scheme offering full pay for first 12 weeks of absence.



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