Current jobs related to Travel Assistance Case Manager - Uxbridge - Cover-More
-
Travel Assistance Case Manager
1 month ago
Uxbridge, United Kingdom Cover-More Group Full timeTravel Assistance Case ManagerWe're seeking compassionate, reliable, and bilingual team members to join our growing emergency assistance team.About the RoleAs a Travel Assistance Case Manager, you'll be responsible for providing emotional support and reassurance to travellers in distress, maintaining a calm and empathetic demeanour throughout each call and...
-
Travel Assistance Case Manager
1 month ago
Uxbridge, United Kingdom Cover-More Group Full timeTravel Assistance Case ManagerWe're seeking compassionate, reliable, and bilingual team members to join our growing emergency assistance team.About the RoleAs a Travel Assistance Case Manager, you'll be responsible for providing emotional support and reassurance to travellers in distress, maintaining a calm and empathetic demeanour throughout each call and...
-
Travel Assistance Case Manager
1 month ago
Uxbridge, United Kingdom Cover-More Full timeJob Title: Travel Assistance Case ManagerWe are seeking a compassionate and reliable Travel Assistance Case Manager to join our growing emergency assistance team. As a key member of our team, you will be responsible for providing exceptional support to travellers in emergency situations, ensuring their safety and well-being.Key Responsibilities:Provide...
-
Travel Assistance Case Manager
4 weeks ago
Uxbridge, United Kingdom Cover-More Full timeJob Title: Travel Assistance Case ManagerAbout the Role:We are seeking a highly skilled and compassionate Travel Assistance Case Manager to join our team at Cover-More. As a key member of our emergency assistance team, you will be responsible for providing critical support to travellers in emergency situations.Key Responsibilities:Respond to traveller...
-
Travel Assistance Case Manager
1 month ago
Uxbridge, United Kingdom Cover-More Full timeJob Title: Travel Assistance Case ManagerAbout the Role:We are seeking a highly skilled and compassionate Travel Assistance Case Manager to join our team at Cover-More. As a key member of our emergency assistance team, you will be responsible for providing critical support to travellers in emergency situations.Key Responsibilities:Respond to traveller...
-
Travel Assistance Case Manager
4 weeks ago
Uxbridge, United Kingdom Cover-More Group Full timeJob Title: Travel Assistance Case ManagerWe're seeking compassionate and reliable team members to join our growing emergency assistance team.About the RoleAs a Travel Assistance Case Manager, you'll be responsible for providing emotional support and reassurance to travellers in distress, maintaining a calm and empathetic demeanour throughout each call and...
-
Travel Assistance Case Manager
4 weeks ago
Uxbridge, United Kingdom Cover-More Group Full timeJob Title: Travel Assistance Case ManagerWe're seeking compassionate and reliable team members to join our growing emergency assistance team.About the RoleAs a Travel Assistance Case Manager, you'll be responsible for providing emotional support and reassurance to travellers in distress, maintaining a calm and empathetic demeanour throughout each call and...
-
Travel Assistance Case Manager
4 weeks ago
Uxbridge, United Kingdom Cover-More Group Full timeTravel Assistance Case ManagerWe're seeking compassionate, reliable, and bilingual team members to join our growing emergency assistance team.About the RoleAt Cover-More Group, we take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens...
-
Travel Assistance Case Manager
4 weeks ago
Uxbridge, United Kingdom Cover-More Group Full timeTravel Assistance Case ManagerWe're seeking compassionate, reliable, and bilingual team members to join our growing emergency assistance team.About the RoleAt Cover-More Group, we take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens...
-
Travel Assistance Case Manager
1 month ago
Uxbridge, United Kingdom Cover-More Group Full timeTravel Assistance Case ManagerWe're seeking compassionate, reliable, and bilingual team members to join our growing emergency assistance team.About the RoleAt Cover-More Group, we take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens...
-
Travel Assistance Case Manager
3 months ago
Uxbridge, United Kingdom Cover-More Full timeJob Description Travel Assistance Case Manager We’re seeking compassionate, reliable, bilingual team members to join our growing emergency assistance team. Are you ready for an adventure in Travel Assistance? At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them...
-
Travel Assistance Case Manager
2 months ago
Uxbridge, United Kingdom Cover-More Full timeJob DescriptionTravel Assistance Case ManagerWe're seeking compassionate, reliable, and bilingual team members to join our growing emergency assistance team.Key Responsibilities:Provide emergency assistance to travellers worldwide, responding to medical, security, and travel-related issues.Use critical thinking and problem-solving skills to provide tailored...
-
Travel Assistance Case Manager
2 months ago
Uxbridge, United Kingdom Cover-More Group Full timeTravel Assistance Case ManagerWe're seeking compassionate, reliable, bilingual team members to join our growing emergency assistance team.Protecting Travellers, Supporting Those ResponsibleAt Cover-More Group, we take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right...
-
Travel Assistance Case Manager
2 months ago
Uxbridge, United Kingdom Cover-More Full timeJob Description Travel Assistance Case Manager We’re seeking compassionate, reliable, bilingual team members to join our growing emergency assistance team. Are you ready for an adventure in Travel Assistance? At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them...
-
Travel Assistance Case Manager
2 months ago
Uxbridge, United Kingdom Cover-More Full timeJob DescriptionJob SummaryWe are seeking a highly skilled and compassionate Travel Assistance Case Manager to join our team at Cover-More. As a key member of our emergency assistance team, you will be responsible for providing critical support to travellers in distress, utilizing your exceptional problem-solving skills and empathy to resolve complex...
-
Emergency Response Specialist
2 months ago
Uxbridge, United Kingdom Cover-More Full timeJob DescriptionJob SummaryWe are seeking a highly skilled and compassionate Travel Assistance Case Manager to join our team at Cover-More. As a key member of our emergency assistance team, you will be responsible for providing critical support to travellers in distress, utilizing your exceptional problem-solving skills and empathy to resolve complex...
-
Case Manager
1 month ago
Uxbridge, United Kingdom Page Personnel Sales Full timeAbout Our ClientPage Personnel Sales is a leading recruitment agency with a strong presence in Uxbridge, West London.Job DescriptionWe are seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for managing customer cases from start to finish, ensuring timely and efficient resolutions.Key Responsibilities:Manage...
-
Case Manager
1 month ago
Uxbridge, United Kingdom Page Personnel Sales Full timeAbout Our ClientPage Personnel Sales is a leading recruitment agency with a strong presence in Uxbridge, West London.Job DescriptionWe are seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for managing customer cases from start to finish, ensuring timely and efficient resolutions.Key Responsibilities:Manage...
-
Medical Case Assessor
5 months ago
Uxbridge, United Kingdom Cover-More Full time**Description**: Are you ready to kick start your career in travel assistance? At World Travel Protection, protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens. Our extensive experience in...
-
Case Manager
1 month ago
Uxbridge, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a highly skilled Case Manager to join our team at Page Personnel Sales. As a key member of our customer service team, you will be responsible for managing customer cases from start to finish, providing exceptional service, and ensuring timely resolutions.Key ResponsibilitiesManage customer cases, identifying and resolving issues...
Travel Assistance Case Manager
2 months ago
Job Title: Travel Assistance Case Manager
Company: Cover-More
Job Type: Full-time
Location: Remote
About Us: Cover-More is a leading provider of travel insurance and assistance services, operating in 16 countries across five continents.
Job Summary: We are seeking a highly skilled and compassionate Travel Assistance Case Manager to join our team. As a key member of our emergency assistance team, you will be responsible for providing critical support to travellers in emergency situations.
Key Responsibilities:- Provide emergency assistance to travellers in crisis situations, including medical emergencies, lost or stolen documents, and other travel-related issues.
- Use critical thinking and problem-solving skills to provide tailored advice and support to travellers.
- Work closely with our team to locate suitable medical facilities, emergency services, and other resources to support travellers.
- Facilitate payment and guarantee of facility and vendor bills.
- Provide emotional support and reassurance to travellers in distress, maintaining a calm and empathetic demeanor throughout each call and case.
- Excellent interpersonal skills and ability to respond with empathy.
- Strong problem-solving and decision-making skills, with the ability to follow processes to provide quick and accurate assistance.
- Ability to thrive in a fast-paced, dynamic environment and be open to change.
- Great conflict resolution skills to help customers in stressful situations.
- Availability to work four 10-hour shifts per week, across a 7-day rotating roster between the hours of 7am - 10pm.
- Proficiency in Dutch or Flemish is an advantage.
- A comprehensive onboarding program and ongoing professional development opportunities.
- A supportive work environment that encourages growth and career advancement.
- A hybrid approach to work, with the flexibility of 2 days in the office and 2 days working from home.
- A competitive salary and benefits package, including travel insurance, health insurance, life insurance, and more.
Apply Today: If you are a highly skilled and compassionate individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.
