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Administrative Support Officer

2 months ago

Worthing, West Sussex, United Kingdom Adur District and Worthing Borough Councils Full time
Job Summary

We are recruiting for a proactive and organized Administrative Support Officer to join our team in delivering front-line services to residents. The successful candidate will work closely with our Proactive Case Workers, providing administrative support to ensure the smooth delivery of our work.

About Us

Adur District and Worthing Borough Councils are committed to supporting residents to lead positive and independent lives. We aim to make a difference by providing high-quality services that meet the needs of our community.

Responsibilities

The key responsibilities of this role include:

  • Providing administrative support to our Proactive Case Workers, including data collation and record-keeping.
  • Liaising with residents and landlords to ensure effective communication and service delivery.
  • Corresponding with customers via letter and email to provide excellent customer service.
  • Supporting the Proactive Team Leader in undertaking administrative duties.
Requirements

To be successful in this role, you will need:

  • Excellent organizational and administrative skills, with attention to detail.
  • Experience of working in a busy administrative environment, with strong communication and interpersonal skills.
  • Ability to communicate effectively with colleagues and residents at all levels.
  • Strong IT skills, including proficiency in Microsoft Office applications.
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • A competitive salary of £25,481 - £30,451 per annum.
  • Generous leave entitlement, including 26 days annual leave plus bank holidays.
  • Local Government Pension Scheme.
  • Ongoing training and development opportunities.
  • Employee Assistance Programme (EAP).
  • Flexible working options.
What We Offer

We are committed to promoting a diverse and inclusive community where everyone can succeed on merit. Our staff work in a supportive and safe environment, recognizing their responsibility to value and respect each other's contributions. We offer a range of family-friendly, inclusive employment policies and are keen to hear from applicants from a variety of different backgrounds.