Retail Store Operations Manager
4 days ago
The White Company is a leading lifestyle brand with a strong presence in the UK market. With a focus on providing exceptional customer service and delivering outstanding quality products, we have built a reputation for excellence.
Salary:£40,000 - £60,000 per annum (dependent on experience)
About the Role:
We are seeking an experienced Assistant Store Manager to join our team. As a key member of our store management team, you will be responsible for supporting the Store Manager and assuming responsibility for your store as required. Your primary objective will be to maximise contribution by helping to achieve budget sales and controlling costs while maintaining high standards of customer service.
Key Responsibilities:
- Assist Store Manager in managing store costs without jeopardising store objectives
- Maximise contribution by helping to achieve budget sales and controlling costs
- Assist with training, development and motivation of staff to achieve highest possible levels of customer service and performance
- Manage customer queries and complaints in a timely and efficient manner
- Maintain open communication up and down within the store, across to other departments and ultimately the customer
Requirements:
To be successful in this role, you will require:
- Supervisory experience
- Retail or service industry experience
- People management skills
- Commercial awareness
- Problem solving skills
Benefits:
We offer a range of benefits including:
- Competitive salary and bonus scheme
- Opportunities for career progression
- Discounts on company products
- Professional development opportunities
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