Linen Porter

3 weeks ago


Birmingham, Birmingham, United Kingdom The Belfry Full time
Linen Porter Role Overview

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

Key Responsibilities
  • Maintain quality standards of linen
  • Ensure all used linen has been collected
  • Ensure all departments have the requested linen on a daily basis.
  • To check that the corridors and service rooms are clean and tidy,
  • Keep corridors free from linen, linen bags and linen skips.
  • Ensure fantastic customer service when in contact with guests around the resort
  • Ensure the equipment rooms are at the standard set out by the House keeping management team.
  • Refill room condiments / room trollies at the end of the day
  • Record linen in / out of the rooms allocated
  • Be able to manage your time effectively.
  • Keep on top of the upkeep of the public areas throughout the Resort.
  • To keep on top of any administration relevant to the position and handed to the team leader on duty.
  • To attend all housekeeping team meetings.
  • You will be required to work weekends

Benefits

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, we offer a range of benefits to support your wellbeing and career development, including discounted gym memberships, wellness programmes, and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.


Why Work at The Belfry?

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.


Our Values

Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are.


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