Service Excellence Associate

2 weeks ago


Nottingham, Nottingham, United Kingdom Matthew James Recruitment Full time

Job Description

This Client Relations Officer position requires a strong passion for delivering excellent customer service and a willingness to learn and grow within our organisation.

Key Responsibilities

  • Interact with clients and customers to understand their needs and provide solutions.
  • Develop and maintain relationships with clients to ensure repeat business.
  • Resolve customer complaints in a timely and professional manner.
  • Contribute to the development of new business opportunities.

Requirements

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills.
  • A strong ability to build rapport with clients and colleagues.
  • The capacity to work under pressure and meet deadlines.
  • A willingness to learn and adapt to new situations.

Salary and Benefits

The annual salary for this role is estimated to be around $45,000, with additional benefits including ongoing training and development opportunities.



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