Account Management Advisor
2 months ago
We are seeking an Account Management Advisor to join our team in Luton, United Kingdom. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Handle incoming calls, emails, and chat queries from customers.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and escalate when necessary.
- Process customer orders and manage account information.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
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Financial Business Advisor
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Senior Financial Advisor
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