Customer Service Representative

6 days ago


Coventry, Coventry, United Kingdom ENGINEERINGUK Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Colleague. As a key member of our sales floor team, you will be responsible for delivering an exceptional shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, ensuring that every customer leaves our store satisfied with their shopping experience.
  • Maintain a high level of product knowledge, answering customer queries and making recommendations where appropriate.
  • Contribute to achieving sales targets by identifying opportunities to increase sales and promoting relevant products to customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.

What We Offer:

  • A competitive salary of £12 per hour, plus benefits including a minimum of 20 days' holiday, flexible working options, and access to exclusive colleague discounts.
  • Ongoing training and development opportunities to help you succeed in your role.
  • The chance to work with a dynamic and supportive team, passionate about delivering excellent customer service.

About Us:

Tesco Mobile is part of the Tesco Group, one of the UK's leading retailers. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We are committed to providing a great shopping experience for our customers, and we're looking for talented individuals like you to help us achieve this goal.



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