Cleaning Operations Manager

3 days ago


London, Greater London, United Kingdom Dazzle London Full time

Dazzle London, a rapidly expanding tech-led commercial cleaning company, is seeking an experienced Cleaning Operations Manager to join its team in London.

About the Company

We pride ourselves on exceptional customer care and value our employees. The ideal candidate will be responsible for overseeing daily operations, managing staff, and ensuring high-quality services are delivered to clients.

Salary: £1,040 per month (gross), plus overtime opportunities.

Key Responsibilities:
  • Cover cleaners' absences, manage staff schedules, and handle day-to-day operations.
  • Meet, greet, and train new cleaners, as well as conduct Health and Safety checks.
  • Liaise with clients, resolve conflicts, and ensure smooth communication between teams.
  • Manage client relationships, respond to queries, and maintain excellent customer service standards.
Requirements:
  • Minimum 1 year of supervisory experience in cleaning or a related field.
  • Excellent communication and written skills, with proficiency in mobile apps and Excel spreadsheets.
  • Advanced DBS certificate, flexible working hours, and a strong work ethic.
  • Able to work independently, manage mixed personalities, and build relationships with clients and colleagues.


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