Cleaning Operations Manager

1 week ago


London, Greater London, United Kingdom HL Services Full time
Cleaning Supervisor Role Overview

At HL Services, we are seeking a highly motivated and experienced Cleaning Supervisor to join our team in London & the South East of England. As a key member of our operations team, you will be responsible for managing our cleaning services across multiple sites, ensuring high standards of service delivery and operational efficiency.

The ideal candidate will have a strong background in multi-site cleaning contracts, with experience in team leadership and organisational skills. You will be self-motivated, have a can-do attitude, and take pride in delivering a quality service. Excellent communication and problem-solving skills are essential for this role.

We offer a competitive salary of £30,000 per year, company pension scheme, 20 days holiday per annum plus Bank Holidays, and a company vehicle and fuel card. If you are a results-driven professional looking for a new challenge, please apply.

Main Responsibilities:

  • Maintain open communication with clients at all times.
  • Responsibility for day-to-day service delivery and assisting with scheduling adjustments.
  • Aim to deliver operational efficiency & high standards of service delivery.
  • Budget awareness and participation with your manager when budgets are being set.
  • Respond to customer complaints & queries at the first stage and escalate to your manager when support is needed.
  • Maintain a safe working environment.
  • Assist with recruitment and onboarding of new staff.
  • Assist and support the training and ongoing development of cleaning teams.
  • Ensure accurate attendance records are maintained and submit weekly timesheets.
  • Help manage additional works that may come in.


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