Store Support Coordinator

3 weeks ago


Wallsend, North Tyneside, United Kingdom Wickes Full time

Take Your Leadership Skills to the Next Level

About the Opportunity

Wickes is seeking a dedicated and passionate Customer Experience Lead to join our store support team. As a key leader, you will inspire colleagues to deliver exceptional customer experiences and contribute to driving business growth.

Main Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Motivate colleagues to deliver outstanding customer service and support
  • Collaborate with the store team to achieve business objectives and targets
Compensation and Benefits
  • A competitive annual salary of £40,000 - £45,000 depending on experience
  • Estimated 6% bonus paid annually
  • Up to £400 per month gain share bonus based on store performance
  • Up to 15% employer pension contribution
  • Up to 38 days of annual leave including 9 bank holidays

Enhance your work-life balance with our attractive benefits package:

  • 30% colleague discount
  • Employee stock purchase plan
  • Wellness programs and workshops
  • Cycle-to-work scheme
  • Group life assurance
  • Access to digital healthcare services
  • Professional development training
  • Savings on gym memberships


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