Store Support Coordinator
3 weeks ago
Take Your Leadership Skills to the Next Level
About the OpportunityWickes is seeking a dedicated and passionate Customer Experience Lead to join our store support team. As a key leader, you will inspire colleagues to deliver exceptional customer experiences and contribute to driving business growth.
Main Responsibilities- Develop and implement strategies to improve customer satisfaction and loyalty
- Motivate colleagues to deliver outstanding customer service and support
- Collaborate with the store team to achieve business objectives and targets
- A competitive annual salary of £40,000 - £45,000 depending on experience
- Estimated 6% bonus paid annually
- Up to £400 per month gain share bonus based on store performance
- Up to 15% employer pension contribution
- Up to 38 days of annual leave including 9 bank holidays
Enhance your work-life balance with our attractive benefits package:
- 30% colleague discount
- Employee stock purchase plan
- Wellness programs and workshops
- Cycle-to-work scheme
- Group life assurance
- Access to digital healthcare services
- Professional development training
- Savings on gym memberships
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