Recruitment Manager

2 days ago

Cardiff, Cardiff, United Kingdom New Directions Holdings Limited Full time

We are seeking a skilled and experienced Recruitment Advisor, Training and Quality to join our team at New Directions Holdings Limited. This role will involve providing a high-quality temporary recruitment service to clients and agency workers across the UK.

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The successful candidate will be responsible for delivering exceptional levels of customer service, building strong relationships with candidates, clients, and the local community. They will also be responsible for sourcing, recruiting, and retaining staff for various roles, as well as maintaining effective working relationships with colleagues within their department and the wider Company.

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This is an exciting opportunity for a motivated and results-driven individual who is passionate about recruitment and talent acquisition. The successful candidate will have a full understanding of desk revenue generated as per set budget GP for individual plans and will be able to effectively negotiate rates to improve margin control.

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Key responsibilities include:

  • Fully competent at all aspects of the Recruitment Consultant role
  • Monitor & liaise with Head of Department re reports affecting own geographical areas
  • Support webinars and client events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals
  • Manage Telephone Activity in accordance with incoming and outgoing call levels as outlined by Head of Department
  • To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance
  • Has a full understanding of desk revenue generated as per set budget GP for individual plan
  • Able to effectively negotiate rates to improve margin control
  • Has strong knowledge of the Agency Worker Regulations
  • To provide agency workers with a professional agency temporary supply service, finding them the supply work that they desire whilst treating them with respect and being open and honest with them at all times
  • To establish, maintain and develop relationships with clients in your area that have a demand for agency workers
  • Holds excellent relationships with candidates, clients and the local community
  • To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility
  • Contact all live, lapsed and non-using clients within set timescales
  • Visit a minimum set number of clients per week as agreed with your Manager in line with the Branch Strategy and to incorporate dedicated days out on pre-arranged calls
  • To increase your pool of available candidates, by earning their preference to work through New Directions Social Care rather than other agencies and by earning their desire to recommend New Directions Social Care services to their friends and acquaintances
  • To increase your pool of available candidates through contributing to branch recruitment strategies and by providing an impressive and extremely rapid recruitment service when an application is received, getting the applicant out working for New Directions Social Care as fast as possible whilst adhering to New Directions Social Care critical compliance rules
  • To provide those clients with an efficient and professional supply service based upon respect, complete honesty and total commitment
  • To develop relationships in all using clients with the full range of staff who might benefit from our services
  • To secure additional clients relationships through making suitable contact, at a suitable time, in a suitable way, with a suitable offering, thus finding additional work opportunities for your registered agency workers
  • To secure regular day to day and long-term bookings from clients and match those bookings with the most suitable supply staff available in a professional and (sometimes critically) very rapid manner
  • In busy periods, assist to fill bookings
  • Responsible for assisting in the success of the Social Care department KPIs
  • Responsible for compliance with all relevant legislation, and processes, policies, and procedures
  • Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job
  • Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required
  • Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit
  • Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company
  • Responsible for delivering exceptional levels of customer service;

The salary for this role is estimated to be around £35,000 - £45,000 per annum, depending on experience.

Additional benefits include:

  • Commission Scheme
  • A flexible working environment, with the opportunity for hybrid working
  • Health Cashback scheme
  • Life Assurance of 4 x salary
  • Pension Salary Sacrifice Scheme
  • A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service)
  • Opportunity to purchase additional annual leave through salary sacrifice
  • A day off for your birthday
  • A Giving Back day – to offer your services to the local community
  • Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
  • Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
  • Opportunity to join our 3% interest Christmas savings scheme
  • Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business
  • Regular social, health and well-being events
  • Free on-site parking
  • On-site Gym

If you are a highly motivated and experienced Recruitment Advisor, Training and Quality looking for a new challenge, please apply today

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