Field Service Technician
3 weeks ago
About Xerox
Xerox is a leading provider of document management solutions, and we're looking for a skilled Field Service Technician to join our team.
Job Summary
We're seeking a highly motivated and experienced Field Service Technician to provide technical support for our Xerox Production Printers. As a Field Service Technician, you will be responsible for resolving technical issues, performing maintenance and repairs, and ensuring customer satisfaction.
Key Responsibilities
- Provide technical support for Xerox Production Printers, including troubleshooting and repair
- Perform routine maintenance and upgrades to ensure optimal printer performance
- Collaborate with customers to understand their needs and provide solutions
- Manage workload and costs to meet business targets and guidelines
Requirements
- Experience in a field-based service role
- Good knowledge of English language
- Good problem-solving skills
- Electrical skills/qualification
- Skills in the use of diagnostic tools, such as multi meters
- Customer-focused mentality
- Knowledge of computers, networks, data communication, and color theory
- Good communication and reporting skills
What We Offer
Xerox offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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