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Charity Retail Manager Role

3 weeks ago

Southall, Greater London, United Kingdom C2 Recruitment Full time
Job Description:
C2 Recruitment is seeking an experienced Store Manager to lead our Ealing store. As a key member of the leadership team, you will be responsible for driving store performance, leading a dedicated team, and delivering exceptional customer service.

About the Store:
Our Ealing store is a hub of community engagement and a force for good. We are looking for someone who shares our values and is passionate about making a difference in the community.

Key Responsibilities:
- Collaborate with the Senior Shop Manager and Area Manager to ensure optimal stock levels and oversee store maintenance and health & safety.
- Drive store performance by delivering on financial and contribution targets.
- Lead, coach, and motivate your team to achieve KPIs and provide outstanding customer service.
- Recruit, train, and manage staff and volunteers, fostering a supportive and high-performing team environment.
- Implement effective visual merchandising to enhance customer experience and boost sales.
- Engage with the local community to build strong relationships and drive footfall.
- Spearhead initiatives to attract donations and grow the store's volunteer base.

Requirements:
- Proven experience as a Store Manager/Deputy Store Manager, ideally within charity retail or the broader retail sectors.
- Strong leadership and communication skills, with the ability to inspire and engage your team and customers.
- A track record of hitting KPIs and working to financial targets in a fast-paced environment.
- Hands-on experience in managing volunteers, with a passion for community engagement and supporter relationship building.
- Enthusiastic, results-driven, and adaptable with a positive, can-do attitude.
- Flexibility to work weekends and support the store's operating hours.
- A genuine passion for the charity sector and making a difference in the community.

What We Offer:
- Competitive Salary
- Career Growth : Join a rapidly growing charity where there are opportunities to develop your career further.
- Work with Purpose : Be part of a team that's making a real impact in the local community.