Charity Store Operations Manager

3 weeks ago


Southall, Greater London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time
Job Overview

We are recruiting an experienced Store Operations Manager to lead our charity retail store in Ealing, London.

The successful candidate will have a track record of hitting KPIs and working to financial targets in a fast-paced environment, with hands-on experience in managing volunteers and a passion for community engagement and supporter relationship building.

A salary of £25,500 - £31,500 per annum (dependent on experience) is available, alongside career growth opportunities and the chance to make a meaningful difference in the community.

Main Responsibilities:
  • Manage a store that engages with the local community, generating income and exceeding targets through effective retail expertise.
  • Develop and implement initiatives to attract donations and grow the store's volunteer base, while fostering a supportive team culture.
  • Collaborate with senior management to ensure optimal store operations, including stock levels and maintenance, while overseeing health and safety.
  • Recruit, train, and manage staff and volunteers to achieve excellent customer service and maximize income generation.


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